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New Hope Community Services is a social service agency and a member of the National Council of Social Services. Our goal goes beyond providing temporary shelter to the homeless in Singapore; we want to infuse them with real hope to see their lives changed.

Our work began in 2003 when four homeless men approached Pastor Andrew Khoo (our Founder & CEO) seeking refuge. Deeply moved by a need that had not been met by social services then, Ps Andrew set up the Shelter for Men-in-Crisis, Singapore’s first shelter for homeless male ex-offenders. A year later, New Hope Community Services was born. 


Since then, we have steadily expanded to meet the growing needs for temporary shelter in our community. We also recognise that building thriving and resilient families and individuals requires more than just a roof over their heads. As such, we run various services and programmes that help our clients break out of the poverty cycle and achieve long term financial resilience and independence.

To be a Beacon of New Hope to the displaced & disadvantaged in the community

Restoring HOPE to those we serve


Heart to serve all regardless of race or religion.


Opportunities made accessible and equalised for all.


Partnership with 3P Partners (Public, Private and People) to form communities of support.


Empower individuals and families to bring about change and betterment in their lives.



Value everyone.
Listen and be thoughtful to all as everyone has a voice.



Do the right thing. Strive for positive outcomes as individuals and as
a team.



Have a heart.
Be hospitable and welcoming to all.



Be at our best. Represent the best of New Hope to our stakeholders
and partners.

Registered as a Society on 16 January 2004

Registration No. 0333/2004

Unique Entity Number (UEN)


Registered as a Charity on 13 October 2004

Registration No. 01825

Granted Institute of Public Character (IPC) status since October 2005

Valid till: 30 September 2026

IPC Registration No


Granted full membership of National Council of Social Service (NCSS) on 1 November 2005


DBS Bank


Assurance Partners LLP

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