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Transit Point @

In 2007, New Hope was appointed by the Ministry of Social and Family Development (formerly the Ministry of Community, Youth and Sports) to operate a shelter for the homeless. The Shelter for Displaced Families was born in June that year, providing interim accommodation and case management services for families who were at-risk of or already homeless.

Recognising that the homeless population includes more than just families, we expanded our transitional shelter services and set up the Shelter for Displaced Individuals in 2010 to serve individuals who are at-risk of or are already homeless.

In 2021, the shelter was renamed Transit Point @ Jalan Kukoh. This serves to identify and distinguish the transitional shelter at Jalan Kukoh from the other shelters that New Hope currently operates. To date, the shelter has served more than 1000 individuals and families.

Through the portfolio of services provided, our shelters aim to assist families and individuals in obtaining stable housing and employment, building their network of informal social support and ultimately grow confident in becoming self-reliant.

Case Management

Support Groups and Life Skills Training Workshops

Employment Programme

TP@JK is a transitional shelter with a case management programme that aims to support residents in achieving stable employment and long-term accommodation. The maximum period of stay is 6 months. Families and individuals accepted into the programme must be ready to work with shelter's case workers for their employment and housing goals. There will be a monthly payment for the shelter stay, which will be elaborated upon to the residents during the intake interview.


Currently, TP@JK only accepts referrals made by social workers. For individuals who require interim shelter, you may visit your nearest Family Service Centre to seek assistance from a social worker. Referrals sent to us will be attended to within 3 working days.


For social workers seeking to refer individuals in need of shelter, please download the following application form. We will require a social report as well as the relevant supporting documents to be submitted along with application form. Please refer to the application form for more details of the eligibility criteria and information needed. The completed form, report and documents should be sent to intake@newhopecs.org.sg.

“Fatima (social worker) take charges of my case brilliantly and she ensures that I will be safe and okay from time to time. She delivers endurance in her work and Joseph (operations staff) has given many good life advice to me.”

“The staff have been really kind and understanding towards my situation. I’m really thankful that they’ve always listened patiently and helped me with my problem. Now I can better focus on my career and life.”

“I would like to thank my case manager and the staff at NHCS. [They are] very supportive and helpful. They encourage me and now I have a peaceful and secure life. ”