‘’Now I am a Volunteer” was a program initiated to reach out to our ex-clients. New Hope community services believes in building sustainable and impactful engagement through fostering meaningful relationships. ‘’Now I am a Volunteer” not only allows us to continue our support for our clients even after they have left the shelter, it grants them opportunities to give back to the needy. Helping others is a life-enriching experience and it increases happiness and fulfilment. Helping others can also enhance social resilience. Our ex-clients who returns as volunteers have a greater capacity to empathise with our current clients and empower them with their testimonies, as well as to share the new hope they have experienced in their lives.