At New Hope Community Services, our goal goes beyond providing temporary shelter to those we serve; we want to infuse them with real hope to see their lives changed.
The Shelter for displaced families, a project initiated by the then Ministry of Community, Youth and Sports(MCYS), now known as Ministry of Social and Family Development(MSF), began operating in June 2007. NHCS’s vision is to provide temporary housing to the homeless families, while assisting them to regain their footing in the society without having to break up the family structure. To date, we have provided temporary shelters to more than 150 families, who may otherwise have resorted to staying on the streets, parks, car-parks, void-decks or beaches.
On the other side, the shelter for Displaced Individuals was initiated by the then MCYS, now known as MSF, and began operating in January 2010. The shelter serves both males and females who are homeless and can accommodate a maximum of 40 individuals. Since the shelter began operations, it has taken in more than 50 individuals. The displaced individuals come to the shelter by referrals from the various organizations like Family Service Centres, hospitals, CDCs or prison services.
The Shelter for male ex-offenders, recently renamed Transit Point, began operating in 2003 and provides temporary housing to ex-offenders. These ex-offenders might have been rejected by their families for various reasons or not have a conducive home environment for their return. NHCS believes in giving them a second chance and assisting them to rebuild their lives, so that they can reintegrate into society.
At the shelter, the duration of stay is 6 months. During this period, the Case Managers will work with the residents to develop an Individualized Care Plan focusing on their employment and long term housing solutions. Apart from that, the Case Manager is also a counselor when they need someone to talk to and a mediator, when they have conflicts with another resident.
Life-skills training, an important component of the shelter as it imparts knowledge, is held twice a month and attendance is compulsory. Topics include "Budgeting", "Problem Solving Skills", "Your Health and You" and "Truth About Smoking". To encourage the residents to save money by cooking, food ration is also provided monthly. The support group is a new initiative launched by the shelter in cooperation with another agency. All the residents are encouraged to attend. The aim is to bring them together to share coping strategies so that they can feel more empowered and instill a sense of community.
The Home Ownership Plus Education (HOPE) Scheme is an initiative by the then Ministry of Community Development, Youth and Sports (MCYS), now known as Ministry of Social and Family Development (MSF). New Hope Community Services (NHCS) is one of the several agencies who are conducting the HOPE Scheme. Hope Scheme is for young, low-income families who choose to keep their family small. Under the scheme, families will receive education and training grants aimed at helping the family achieve self-reliance.
New Hope Club
New Hope Club envisions an accessible and transformative programme to empower the youth-at-risk and their ecosystem such as their families and community. Its mission is to create opportunity for every child to succeed. We want to inspire children and youths with hope, confidence, self-esteem and creativity. This creates additional pathway for these children and youths from economically-disadvantaged background to discover their talents and passion in life. Beyond achieving personal potential to succeed in school and in life, the programme also aims to increase the youth’s civic-mindedness and their contribution in the community.
New Hope Employment Services
Many individuals who are homeless and low income families want to work but have multiple barriers to tackle before being able to gain – or sustain – employment. This is even more the case in the competitive, fast-moving, short-term, low-waged labour market that many low skills or no recent work experience are likely to find themselves in. And while the government has emphasized the importance of upgrading skills and actively promoting various jobs search and training programmes to the average Singaporeans, many of our homeless and marginalized beneficiaries are still not able to access the right type, length, or intensity of support that could lead them to new skills and work at a sustainable living wage.
Now I am a
‘’Now I am a Volunteer” was a program initiated to reach out to our ex-clients. New Hope community services believes in building sustainable and impactful engagement through fostering meaningful relationships. ‘’Now I am a Volunteer” not only allows us to continue our support for our clients even after they have left the shelter, it grants them opportunities to give back to the needy. Helping others is a life-enriching experience and it increases happiness and fulfilment. Helping others can also enhance social resilience. Our ex-clients who returns as volunteers have a greater capacity to empathise with our current clients and empower them with their testimonies, as well as to share the new hope they have experienced in their lives.