New Hope Community Services (New Hope CS) is a social service agency working to bring change into the lives of the displaced and disadvantaged in the community.
Since 2004, we have been empowering our beneficiaries with opportunities to better their own lives. We provide a range of services and programmes such as temporary shelter, casework, mentoring, job-matching, life-skills training and support with long-term housing and employment. Together with our 3P Partners — Public, Private and People — we serve all people regardless of race or religion.
We are a full member of the National Council of Social Service since 2005 and have been granted Institutions of a Public Character (IPC) status until 2026.
To be a Beacon of New Hope to the Displaced and Disadvantaged in the Community.
To restore HOPE to those we serve
Pastor Andrew Khoo, our Founder and CEO, formerly served as a maritime engineering technician with the Republic of Singapore Navy for 13 years before becoming a full-time pastor of a small family church. In 2003, a chance encounter with four homeless men would eventually become the foundation of New Hope CS.
Deeply moved by their needs, Pastor Andrew took the spontaneous decision to shelter them in his church, making them the first residents at the Shelter for Men-in-Crisis (now known as Transit Point @ 3 Spooner). One year later, in 2004, Pastor Andrew registered New Hope CS as a charity with just one full-time staff. The rest of the organisation was made up of volunteers, including himself.
Since then, New Hope CS has grown to tackle the larger issues facing the displaced and disadvantaged in Singapore. Our work extends beyond providing temporary shelter to homeless male ex-offenders but also to other displaced individuals and families. We’ve expanded the scope of our services — including mentoring support, job-matching and life-skills training programmes, as well as transformative retreats for the low-income and disadvantaged in the community. Just as we pioneered the first shelter for male ex-offenders, we continue to explore new and innovative ways to bring better help to those who need it.
Together with our community partners and volunteers, we stand ready to provide solutions when the need arises. We may have come a long way, but our heart remains the same — to be a place where the underprivileged can find new life and thrive again. Since 2004, we’ve impacted over 10,000 individuals and families in Singapore, and so long as there’s a need, we’ll continue to bring hope and change into people’s lives.
Registered as a Society on 16 January 2004 Registration No. 0333/2004
Unique Entity Number (UEN)
Registered as a Charity on 13 October 2004 Registration No. 01825
Granted Institute of Public Character (IPC) status since October 2005
Valid till: 30 September 2026
IPC Registration No
Granted full membership of National Council of Social Service (NCSS) on 1 November 2005
Assurance Partners LLP
New Hope Community Services HQ
Blk 148 Yishun Street 11, #01-123
Tel : +65 6305 9620
Fax : +65 6755 3684