Vision 2025: Our Strategic Thrusts


Created in 2020, Vision 2025 outlines our priorities for the next five years and identifies four strategic thrusts (4Cs) that will guide us towards our pursuit of excellence. For each team in New Hope CS, the 4Cs provide direction towards making measurable progress, while also keeping us aligned in our passion and on track to achieve our shared vision.

Client Centric
Client Centric

Maintain our focus on the well-being of our clients and strive to keep pace with, meet and exceed their needs and expectations.

Capacity and Capability Building
Capacity & Capability Building

Build our organisation systems—including the use of technology—to maximise the effective use of people and resources. Develop, grow and expand our funding base including the development of our social enterprise.

Continuous Improvement
Continuous Improvement

Invest in our people. Collaborate with partners and the community to foster understanding of complex needs of our beneficiaries.

Corporate Governance and Compliance
Corporate Governance & Compliance

Invest in our people. Collaborate with partners and the community to foster understanding of complex needs of our beneficiaries.

New Hope Community Services HQ
Blk 148 Yishun Street 11, #01-123
Singapore 760148

Tel : +65 6305 9620
Fax : +65 6755 3684

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