Frequently Asked Questions (FAQs)

General Information

1. When and where will the Homelessness Learning Forum 2024 be happening?
 
The main forum will be held on 10 Oct 2024 (Thursday) from 12:30pm to 6:00pm. It'll be held at Kampung Siglap Lifeskills Training and Retreat Centre. There're also pre- and post-forum Learning Journeys available to all forum participants.

2. Who can attend HLF 2024?
 
HLF 2024 is open to the public on a first-come, first-served basis. This event offers a platform for social service professionals, community partners and advocates for the homeless to exchange ideas, share best practices, and envision a future where the homeless has every opportunity to thrive.

Due to limited seating, we kindly ask that each organisation sends a maximum of two representatives to allow as many organisations as possible to participate. We appreciate your understanding and cooperation.

3. What is the address of Kampung Siglap Lifeskills Training and Retreat Centre?
 
10 La Salle Street, Singapore 456933 (Main Entry is via 55 Siglap Plain). Limited parking is available. Participants arriving via public transport can take Bus 135 from Kembangan MRT Station and alight before Bethesda Frankel Estate Church before walking (5min) to Kampung Siglap.

4. What are the "Learning Journeys"?
 
Learning Journeys are guided physical tours led by organisations and community groups who serve people experiencing different forms of homelessness. Participants get to visit sites serving the homeless in Singapore and gain firsthand insights from social service practitioners themselves.

5. Who can attend the "Learning Journeys", and when is it?
 
The Learning Journeys are available for HLF 2024 participants only. The pre-forum Learning Journeys will be held from 21 Sep – 28 Sep 2024. Details for the post-forum Learning Journeys will be revealed during the forum.

Spots for the Learning Journeys are limited, so we kindly request that you select only one preferred slot. Thank you for your understanding.

Ticketing & Registration

6. Do I have to pay to attend HLF 2024?
 
No, registration is free!

7. When can I register?
 
Registration starts from 23 Aug 2024 and ends 3 Oct 2024. Registration for the pre-forum Learning Journeys will end a week before the Learning Journey itself.

8. How do I register for myself?
 
The registration platform will be revealed when registration is open.

9. Can I register as a group?
 
No, we require everyone to register individually.

10. I didn't receive a confirmation email for the event.
 
If you did not receive any confirmation email, please contact us at [email protected]

11. Why do I need to provide my personal data?
 
New Hope Community Services and its project partners of HLF 2024 require personal information such as your mobile phone number and email address to facilitate your registration for the event. All personal information shared will be kept strictly confidential in accordance with our privacy policy.

If you have any other questions, do not hesitate to contact us at [email protected].